We at ADDY TRAINING HUB respect your privacy and want you to understand how
practices and describes your rights to access, correct, or restrict our use of your personal
you visit or use the Addy training website, applications, APIs or related services.
use of the services.
Table of Contents:
- 1.0 What do we get
- 2.0 How we get data about you
- 3.0 What we use your data for
- 4.0 Who we share your data with
- 4.0 Security
- 6.0 Your rights
1.0 What Do We Get
We collect certain data from you directly, like information you enter yourself, data about
your participation in courses, and data from third party platforms you connect with
ADDYTRAINING HUB. We also collect some data automatically, like information about your
device and what parts of our services you interact with or spend time using.
Data You Provide For Us
We may collect data from or about you depending on how you use the services. Below are some
examples to help you understand better the data we collect.
When you create an account and use the services, including through a third-party
platform, we collect any data you provide directly including:
1.1 Account Data: In order to use certain features (like enrolling in a
course), you need to create a user account. When you create or update your account, we
collect and store the data you provide, like your email address, password, gender, and data
of birth and assign you a form of IDENTITY (account data).
1.2 Profile Data:
You can choose to provide profile information like photo, headline, link to social media
profiles or other data. Your profile data will be publicly viewable by others.
1.3 Shared Content:
Part of the services let you interact with other users or share content publicly, including
by posting reviews on a course page, asking and answering questions, sending messages to
students and instructors, or posting photos or other work you upload. Such shared content
may be publicly viewable by others depending on where it is posted.
1.4 Course Data:
When you enroll in and take courses, we collect certain data including which courses,
assignments, test and quizzes you’ve started and completed; your exchanges with instructors,
teaching assistants, and other students; and essays, answers to questions, and other items
submitted to satisfy course requirements.
1.5 Student Personal Data:
If you make purchase of materials for courses, you must provide certain payment billing data
directly to our payment processing partners including your name, ATM card information,
billing address and zip code. For security, ADDY TRAINING HUB does not collect or store
sensitive cardholder data, such as full ATM card numbers or card authentication data.
1.6 Data About Your Account On Other Services:
We may obtain certain information through your social media or other online accounts if they
are connected to your account on ADDYTRAINING HUB. If you login to our website via facebook
or another third-party platform or service, we may ask for your permission to access certain
information about that other account. For example, depending on the platform or service we
may collect your name, profile picture, account ID, Login email address, location. Physical
location of your address devices, gender, birthday, and list of friends or contacts
Those platforms and services make information available to us through their APIs. The
information we receive depends on what information you (via your privacy settings) or the
platform or service decide to give us.
If you access or use our services through a third party platofrm or service or click on
any third-party links, the collection, use and sharing of your data will also be subject to
1.7 Communications And Support:
If you contact us for support or to report a problem or concern(regardless of whether you
have created an account), we collect and store your contact information , messages and other
data about you like your name , email address, location, operating system, IP address and
any other data you provide or what we collect through automated means (covered below). We
use this data to respond to you and research your questions or concern, in accordance to
The data listed above is stored by us and associated with your account.
Data Collected Through Automated Means
When you access the services (including browsing courses), we collect certain data by
automated means, including:
1.8 System Data:
Technical data about your computer or device, like your IP address, device type, operating
system type and version, unique device identifiers, browser, browser language, domain and
other system data, and platform types (system data).
1.9 Usage Data:
Usage statistics about your interaction with the services including courses accessed, time
spent on pages or the service, pages visited, features used, your search queries, click
data, date and time, and other data regarding your use of the service (USAGE DATA).
1.10 Approximate Geographic Data:
An approximate geographic location including information like country, city, and geographic
coordinates calculated based on your IP address.
The data listed above is collected through the use of server log files and tracking
technologies, as detailed in the cookies and data collection tools section below. It is
stored by us and associated with your account.
2.0 How We Get Data About You
We use tools like cookies, web beacons, analytics services, and advertising providers to
gather the data listed above. Some of these tools offer you the ability to opt out of data
2.1 Cookies And Data Collection Tools:
behalf (like Google Analytics and third party advertisers) use server log files and
automated data collection tools like cookies, tags, scripts, customized links, device
browser or fingerprints, and web beacons (together, “Data Collection Tools”) when you access
and use the Services. These data Collection Tools automatically track and collect certain
System Data and Usage Data (as detailed in Section 1) when you use the Services. In some
cases, we tie data gathered through those Data Collection Tools to other data that we
browser or device or to store data in your browser) for things like analyzing your use of
the Services, personalizing your experience, making it easier to log into the Services, and
recognizing you when you return. We use web beacons (small objects that allow us to measure
the actions of visitors and users using the Services) for things like identifying whether a
page was visited, identifying whether an email was opened, and advertising more efficiently
by excluding current users from certain promotional messages or identifying the source of a
new mobile app download.
We use third-party browser and mobile analytics services like Google Analytics, Hotjar, and
Intercom on the Services. These services use Data Collection Tools to help us analyze your
use of the Services, including information like the third-party website you arrive from, how
often you visit, events within the Services, usage and performance data, and where the
application was downloaded from. We use this data to improve the Services, better understand
how the Services perform on different devices, and provide information that may be of
interest to you.
2.3 Online Advertising:
We use third-party advertising services like Facebook, Google’s ad services, and other ad
networks and ad servers to deliver advertising about our Services on other websites and
applications you use.
The ads may be based on things we know about you, like your Usage Data and System Data (as
detailed in Section 1), and things that these ad service providers know about you based on
their tracking data. The ads can be based on your recent activity or activity over time and
across other sites and services, and may be tailored to your interests. Depending on the
types of advertising services we use, they may place cookies or other tracking technologies
on your computer, phone, or other device to collect data about your use of our Services, and
may access those tracking technologies in order to serve these tailored advertisements to
you. To help deliver tailored advertising, we may provide these service providers with a
hashed, anonymized version of your email address (in a non-human-readable form) and content
that you share publicly on the Services. When using mobile applications, you may also
receive tailored in-app advertisements. Apple iOS, Android OS, and Microsoft Windows each
provide their own instructions on how to control in-app tailored advertising. For other
devices and operating systems, you should review your privacy settings or contact your
3.0 What We Use Your Data For
We use your data to do things like provide our Services, communicate with you, troubleshoot
issues, secure against fraud and abuse, improve and update our Services, analyze how people
use our Services, serve personalized advertising, and as required by law or necessary for
safety and integrity.
We use the data we collect through your use of the Services to:
Provide and administer the Services, including to display customized content and facilitate
communication with other users;
Process your requests and orders for courses, products, specific services, information, or
Communicate with you about your account by:
3.3.1 Responding to your questions and concerns;
3.3.2 Sending you administrative messages and information, including
messages from instructors and teaching assistants, notifications about changes to our
Service, and updates to our agreements;
3.3.3 Sending you information and messages about your progress in courses,
rewards programs, new services, new features, promotions, newsletters, and other available
courses (which you can opt out of at any time);
3.3.4 Sending push notifications to your device to provide updates and
other relevant messages (which you can manage from the “options” or “settings” page of the
Manage your account preferences;
Facilitate the Services’ technical functioning, including troubleshooting and resolving
issues, securing the Services, and preventing fraud and abuse;
Solicit feedback from users;
Market and administer surveys and promotions administered or sponsored by ADDYTRAINING HUB;
Learn more about you by linking your data with additional data through third-party data
providers or analyzing the data with the help of analytics service providers;
Identify unique users across devices;
Improve our Services and develop new products, services, and features;
Analyze trends and traffic, track purchases, and track usage data;
As required or permitted by law; or
As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or
integrity of our users, employees, third parties, the public, or our Services.
4.0 Who We Share Your Data With
We share certain data about you with instructors, other students, companies performing
services for us, our business partners, analytics and data enrichment providers, your social
media providers, companies helping us run promotions and surveys, and advertising companies
who help us promote our Services. We may also share your data as needed for security, legal
compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways
if it is aggregated or de-identified or if we get your consent.
We may share your data with third parties under the following circumstances or as otherwise
4.1 With Your Instructors:
We share data that we have about you with instructors or teaching assistants for courses you
enroll in or request information about, so they can improve their courses for you and other
students. This data may include things like your city, country, browser language, operating
system, device settings, the site that brought you to Udemy, and your activities on the ADDY
TRAINING HUB website. If we collect additional data about you (like age or gender), we may
share that too. We will not share your email address with instructors or teaching
assistants. We also enable our instructors to implement Google Analytics on their course
pages to track sources of traffic to their courses and optimize their course pages.
4.2 With Other Students And Instructors:
Depending on your settings, your shared content and profile data may be publicly viewable,
including to other students and instructors. If you ask a question to an instructor or
teaching assistant, your information (including your name) may also be publicly viewable by
other users depending on your settings.
4.3 With Service Providers, Contractors And Agents:
We share your data with third-party companies who perform services on our behalf, like
payment processing, data analysis, marketing and advertising services (including retargeted
advertising), email and hosting services, and customer services and support. These service
providers may access your personal data and are required to use it solely as we direct, to
provide our requested service.
4.4 For Security And Legal Complience:
We may disclose your data to third parties if we (in our sole discretion) have a good faith
belief that the disclosure is:
4.4.1 Permitted or required by law;
4.4.2 Requested as part of a judicial, governmental, or legal inquiry,
order, or proceeding;
4.4.3 Reasonably necessary as part of a valid subpoena, warrant, or other
other legal agreements;
4.4.5 Required to detect, prevent, or address fraud, abuse, misuse,
potential violations of law (or rule or regulation), or security or technical issues; or
4.4.6 Reasonably necessary in our discretion to protect against imminent
harm to the rights, property, or safety of Addy Training Hub, our users, employees, members
of the public, or our Services.
4.4.7 We may also disclose data about you to our auditors and legal
4.4.8 With Your Permission: with your consent, we may share data to third
We use appropriate security based on the type and sensitivity of data being stored. As with
any internet-enabled system, there is always a risk of unauthorized access, so it’s
important to protect your password and to contact us if you suspect any unauthorized access
to your account.
ADDY TRAINING HUB takes appropriate security measures to protect against unauthorized
access, alteration, disclosure, or destruction of your personal data that we collect and
store. These measures vary based on the type and sensitivity of the data. Unfortunately,
however, no system can be 100% secured, so we cannot guarantee that communications between
you and Addy Training Hub, the Services, or any information provided to us in connection
with the data we collect through the Services will be free from unauthorized access by third
parties. Your password is an important part of our security system, and it is your
responsibility to protect it. You should not share your password with any third party, and
if you believe your password or account has been compromised, you should change it
6.0 Your Right
You have certain rights around the use of your data, including the ability to opt out of
promotional emails, cookies, and collection of your data by certain analytics providers. You
can update or terminate your account from within our Services, and can also contact us for
individual rights requests about your personal data.